surveys and assessments

There are many occasions when a client chooses to engage an outside expert to assist with research or assessments. Outside assistance virtually assures the assessment will be conducted without internal bias by a neutral third party and at a level of skill not commonly found in organizations.

COPE develops methodologies that provide both in-depth quantitative and qualitative research for our clients. Our methods include: paper and web-based surveys; intercept interviews; focus groups; secondary research reviews; competition and partner benchmarking, and various methods of data analyses.

We offer a range of services including: quality assessments, determining feasibility of new initiatives, customer and employee satisfaction surveys, culture and climate surveys, organizational self-studies, training needs assessments, assessing competency levels, survey database development, planning survey design, sampling and survey development, analyses of quantitative and qualitative survey data, and report production.

In the end, clients achieve MORE when organizational decision making is based on well-grounded research.