HUMAN RESOURCES

#1 - Collaborating on the development of a comprehensive orientation program for new employees.

COPE worked with a large department of state government to develop an employee orientation program for all new departmental hires.  The project included a look at previous practices, thorough document review, benchmarking analysis of similar agencies in other states and industry organizations’ employee orientation programs, development of best practices for employee orientation, and recommendations as to the priority and timing of all orientation activities.  COPE analyzed orientation components best suited for in-person, hard-copy, web-based, or peer mentoring formats and produced a report summarizing its research, recommendations, and orientation materials and guidelines.

#2 - Helping an organization enhance employee satisfaction.

COPE conducted an assessment of specific human resource areas and completed an employee satisfaction study for a non-profit health care organization.  The projects included: on-site visits, review of employment policies, procedures and practices, the performance management system, job descriptions, paid time off practices, a survey of current employees, past employee interviews and an audit of time spent on specific activities.  A final report with a compilation and prioritization of recommendations for improvement was delivered.